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v2026
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Docs Settings Settings

Email Setup

Configure outgoing email so Basis can send documents and notifications to customers and suppliers.

SMTP Configuration

Go to Administration → Email (or Settings → Email). Select a provider preset or enter custom SMTP details:

Preset SMTP Host Port Security
Gmail smtp.gmail.com 587 STARTTLS
Outlook smtp.office365.com 587 STARTTLS
Yahoo smtp.mail.yahoo.com 587 STARTTLS
Custom Your server

Settings

Field Description
SMTP Host Server address
Port Typically 587 (STARTTLS) or 465 (SSL)
SSL/TLS Toggle between SSL/TLS and STARTTLS
Username Email account username
Password SMTP password (leave blank to keep existing)
From Address Sender email address (required)
From Name Display name for outgoing emails
BCC Address Optional blind copy address

Click Save, then Test Connection to send a test email and verify the configuration works.

Email Templates

Go to Administration → Email Templates to customise the subject and body for each document type:

  • Sales Order, Sales Invoice, Credit Note
  • Purchase Order, Purchase Invoice, Debit Note
  • Payment, Receipt

Available placeholders:

{{invoice_number}}, {{party_name}}, {{invoice_date}}, {{due_date}}, {{total_amount}}, {{business_name}}, {{reference_number}}

Notes

  • For Gmail with 2-Step Verification, use an App Password instead of your regular password (Google Account → Security → App passwords).
  • Email sending is available on Server and Cloud editions. Desktop edition does not send email.